Licensing
Licenses are valid for one year from the date of purchase, except for Ultimate Bundle which has lifetime license. A valid and active license key is required in order to get updates and support for purchased add-ons. After one year, license keys may be renewed at a 30% discount from the purchase price of a new license.
Software Updates
Updates are included for free for one year. If you have a valid and active license key, and your add-on(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your add-on(s) does not support automatic upgrades, then updates can be downloaded from your account page.
Support Services
Support for purchased add-ons is given up to one year after the purchase date through support form. If you wish to get support after one year, you must renew your license key, purchase Priority Support access, or purchase a new license for the add-on you wish to get support for.
Refunds
If you have problems getting add-ons to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
Full text of the terms and conditions is also available.
